Dongguan Puguang Automation Technology Co., Ltd., specializing in the production of computer spring machine

Contact us

  • Dongguan Puguang Automation Technology Co.,LTD
  • No. 1 Gongye Ye Road, Xialu Village, ZhongTang Town, Dongguan City, Guangdong Province, China
  • info@jyf.cn
  • 0769-88121891
  • Gareth Huang

After-Sale Service




1. Service Promise


(1) Our company has established a strong emergency maintenance team with experienced engineer and senior technician that can rush to the site in the fastest time for repair and replacement.
(2) After the delivery of machine ,our after-sales team will follow up and consult by phone till to  customer satisfaction.
(3) Our company will solve all of quality complaints as soon as possible and provide solution (repair and replacement )according to actual situation.
(4) Our company promises that all maintenance personnel will be on call to better solve problems for customers.
(5) During the warranty period ,the cost caused by quality shall be covered by our company.
(6) During the warranty period, due to the improper use or cause by natural environment, our company will provide maintain service that the materials and accessories used for maintenance are only charged at cost price.
(7) For the machine beyond the warranty period, our company promises lifelong paid maintenance.


2. Service Concept


     Our company has established a complete management network and control procedure in the whole process from raw materials entering the factory to finished products leaving the factory, which are continuously and effectively operated and continuously improved to ensure customer satisfaction.  It mainly reflected in the following aspects:

(1) The management of company provide sufficient resources to improve by encouragement.
(2) The quality management and assurance system have been established according to the standard.
(3) Formulate the quality policy and quality objectives of enterprise.
(4) The quality responsibility and authority of each department are specified.
(5) Establish perfect internal communication channel and good communication environment.
(6) All departments have to check quality according to the specified procedures that the process are recorded.
(7) Formulate the job standards and clarify the job responsibilities and work specifications.
(8) Formulate skill training of all kinds of personnel in the company, and provide a good development  atmosphere.
(9) Having advanced technology and quality standards, adopt new technology for design and development.
(10) According to the requirement of customer, our company are able to provide relevant device of measure.
(11) Our company strictly trace the source of measurement standards for testing equipment and establish perfect measurement and inspection system.
(12) In the production process, our relevant inspection personnel shall be assigned for inspection to ensure that the qualified products are transferred to next process ,assembly and delivery.


After-Sale Service

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Consulting

Consulting

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QQ

QQ

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Phone

0769-88121891

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